Cookies Notice
Newmode Health Limited (trading as “Arc”)
Last Updated: 13/10/2026Introduction
Newmode Health Ltd (“Newmode Health”, “Arc”, “us”, “we”, “our”) uses cookies on our website and in our sign-up flow. This Cookies Notice explains what cookies are, why we use them, and how you can control them.
Read it together with our Privacy Notice, which explains how and why we collect, store, use and share personal information, your rights, and how to contact us or a supervisory authority.
About cookies
A cookie is a small text file that a website stores on your device. We use cookies to make our website work, remember your preferences and understand how it is used. Our cookies fall into three categories.
Necessary cookies
These keep the site secure, let it work properly and remember your cookie choices. They are always on and do not need your consent.
Analytics cookies
These tell us which pages visitors view, how they arrive and how they move around, so we can find problems and improve the site. They do not collect directly identifiable personal information. We set them only if you accept analytics cookies.
Marketing cookies
These let our advertising partners measure how well our ads perform on other sites and apps. We set them only if you accept marketing cookies.
Cookies we use
These are the cookies on myarc.com and signup.myarc.com. Some are set only on certain pages, such as after you sign in. We also use similar technologies, such as your browser’s local and session storage, which this notice covers too. They are marked “(local storage)” or “(session storage)” below.
| Category | Cookie name | Domain | Duration | Purpose |
|---|---|---|---|---|
| Necessary | peak_cookie_consent | myarc.com and its subdomains | 180 days | Remembers your cookie choices. |
| Necessary | __Host-peak-signup | api.myarc.com | Until you close your browser | Keeps your place while you sign up. |
| Necessary | st-access-token, st-refresh-token, sFrontToken, sAntiCsrf, st-last-access-token-update | signup.myarc.com | Until you sign out or your session expires | Keep you signed in once you have an account. |
| Necessary | __stripe_mid, __stripe_sid | Stripe, on signup.myarc.com | 1 year, 30 minutes | Stripe uses these to prevent fraud when you pay. |
| Necessary | peak-signup-answers (local storage) | signup.myarc.com | Until you finish signing up | Keeps your sign-up answers if you reload or return from checkout. |
| Necessary | peak-signup-auth, peak-home-visit (session storage) | signup.myarc.com | Until you close the tab | Keep your place in the sign-up and checkout steps. |
| Necessary | __st_clockSkewInMillis (local storage) | signup.myarc.com | Until you clear it | Keeps your sign-in session working if your device clock is off. |
| Analytics | ph_phc_…_posthog | myarc.com and its subdomains | 1 year | PostHog stores an anonymous visitor ID, so we can count visits across the Arc website and sign-up. Set only if you accept analytics cookies. |
| Analytics | ph_phc_… keys (local and session storage) | myarc.com and signup.myarc.com | Until you clear it, or close the tab | PostHog's copy of the anonymous visitor ID and a per-visit window ID. Set only if you accept analytics cookies. |
| Marketing | __cvg_uid | Converge, on myarc.com and its subdomains | Set by Converge | Converge uses this to link a visit to a sign-up, so we can measure how well our advertising performs. Set only if you accept marketing cookies. |
Cookie sharing with third parties
Third parties that set cookies on our site may share what those cookies collect with other third parties, including for targeted advertising. Their own privacy notices explain how.
Changing your cookie preferences
You can change your choices at any time with cookie settings.
You can also block or delete cookies in your browser settings. Blocking all cookies, including necessary ones, stops parts of the site working, such as signing in. For instructions, see your browser’s help:
More about cookies in general is at aboutcookies.org.
Contact us
For questions about this notice or the information we hold about you, use the contact details in our Privacy Notice.
Changes to this notice
We update this notice when the law, our processing or our services change, and change the last updated date when we do. Check it periodically for updates.
Last modified 13/10/2026.